Sunday, October 10, 2010

tippy toeing toward a conversation of Global Small Business (proactive? reactive?)

   By this writers presumption, the “who has not expanded beyond our borders” question tends to target large corporations. Therefore, to the midsized businesses I went.
   “HSBC's International Business Survey found that the portion of U.S. executives planning to increase their overseas sales targets rose sharply to a survey high of 72%, up from 49% in 2008 and 56% in 2009, underscoring the rapid globalization of the core of America's economy” (Staff, 2010).
   In terms of going overseas for the first time ever the challenge to find recent examples doing business in foreign countries drives my focus to small companies. Naturally, the presumption here is the first time ever part.
   “Among the companies that have recently sent jobs overseas are Hewlett-Packard Co. (NYSE:HPQ) in Palo Alto, CKE Restaurants Inc. in Irvine and Hilton Worldwide, the McLean, Va., hotelier that maintained a reservations center in Hemet employing 295 people” (Lee, 2010).
   So if we lift the first time ever consideration we find that companies that already have a presence overseas continue to pursue sending yet more employment overseas. A review of the rationale is without surprise: it is cheaper. This is nearly always the reason.
   Would there be a point to pushing for first time examples, contacting the SBA or SCORE, etc? The thought is there is no point to such a pursuit. However, is there a rationale for pursuing small business expressions in particular; yes. At the very least, it personalizes the dynamic.
   So on to the question at hand: proactive and reactive postures.
   There is an e-commerce fulfillment business called Shipwire that recently did its own internal study of its international orders; this being an expression of import and exports. Revealed is that 75% of global merchants were making use of this, compared with only 13% of US merchants. This may be why Pres. Obama announced the National Export Initiative (NEI) this past March; with the intention of doubling exports within five years (Watters , 2010).
   Such an acknowledgment may be long overdue. Since the 1980s, the US economy has flipped, and we have experienced more than a quarter of a century where we are importing more than we are exporting. Nonetheless, while we may point to reasons, such as the recently challenging economy, there seem numerous reasons to both be optimistic and hopeful.
   As regards small firms, Americans have never earned or spent more of our income than we do today globally. In 2009, American exports topped 1 trillion for the first time. American small businesses are successful as exporters; and this includes with China. Small businesses benefit from imports, access to global capital and demonstrate that they can thrive in the global marketplace (Griswold, 2007).
   Consider the global business language is ostensibly English, that e-mail to Skype (along with machine translation) is globally free and readily available, and the innumerable business models, where low or no inventory is available (as well as other relatively comfortable business models). Then consider how we used to have to build into markets just yesterday (from regional to national, etc., first). Micro-multinationals have been possible for a few years now. These are small businesses born directly global.
   In a 2007 Small Business Trends article, they note the substantial number of antique dealers on eBay selling globally. This would have been impossible a half generation ago (Campbell , 2007). As long as one is willing to do the homework, (employment regulations, shipping importation, etc.), it becomes a question of why not.
   In this context, the reasons are both reactive and proactive; it is a matter of survival. Being proactive and reactive are equally important, and would only be more or less so on a case-by-case basis. Now that the world is flat, new players on the scene are legitimately reactive in the face of whatever else is possible. On the planet Earth, anywhere else is possible. Therefore, why grow one's business when one can be born, proactively, globally.
   As an industry wide small business expression, I cannot think of an applied visual art that does not have a capacity to upload into a global cyberspace ones portfolio and take entrepreneurial responsibility for forwarding one's own fiscal results. Growing oneself as a brand, a business in one's own right may seem daunting by the moving parts to consider. The consolation is a planet wide universe wealth of opportunity.


References
Campbell , A. (2007, July 25, 2007 ). Go Global Without Waiting to Grow Up [Web log message]. Retrieved from http://smallbiztrends.com/2007/07/go-global-without-waiting-to-grow-up.html
Griswold, D. (2007, June 13, 2007). Individual Liberty, Free Markets, and Peace. The Large Stake of U.S. Small Business in an Expanding Global Economy.. the CATO Institute, (), . doi: Retrieved from http://www.cato.org/testimony/ct-dg06132007.html
Lee, D. (2010, October 6, 2010). U.S. jobs continue to flow overseas. Los Angeles Times. Retrieved from http://www.aarp.org/work/job-hunting/news-10-2010/u_s_jobs_continue_to_flow_overseas.html
Staff (2010, Wed June 30, 2010 12:24 pm). More US mid-sized companies look at expanding international revenues, reveals HSBC study. BI-ME. Retrieved from http://www.bi-me.com/main.php?id=46771&t=1&c=35&cg=4&mset=1011
Watters , A. (2010, May 3, 2010 4:00 PM). Study, Government Initiative Point to Small Businesses Expanding into Overseas Markets [Web log message]. Retrieved from http://www.readwriteweb.com/start/2010/05/study-government-initiative-point-to-small-businesses-expanding-into-overseas-markets.php

Saturday, October 9, 2010

Positions for the Applied Arts (revisited part 02) Culinary

Entry Level (front and back of the house)

Host/Hostess
   Reliable
   Excellent Customer Service
   Ability to stand and walk for long periods of time
Management Trainee
   Good communication skills to deal with customers, suppliers, & staff
   Able to multitask and use problem solving skills
   Speed & ability to handle pressure
   Math skills - able to provide cost analysis and complete profit & loss statements
   Able to ensure occupational safety and health Codes
   Maintain inventory
Cook
   Good to excellent knife skills
   Reliable
   Good to excellent product identification
   Speed and able to handle pressure
Prep Cook/Prep Chef
   Good Knife Skills
   Reliable
   Good Product Identification
   Organizational Skills
   Able to follow directions and recipes
Grade Manager
   Good to excellent knife skills
   Reliable
   Good to excellent product identification
   Speed and able to handle pressure
   Eye for detail and plating
Line Cook
   Good to excellent knife skills
   Reliable
   Good to excellent product identification
   Speed and able to handle pressure

Mid-Career
Front of House Supervisor/Manager
Assistant Restaurant Manager
Assistant Catering Manager
Kitchen Manager
Purchasing Assistant
Beverage Manager
Lounge Manager
Catering Manager
Banquet Manager
Purchasing Manager
Lead Line/Station Cooks
Sous Chef
Executive Sous Chef
Chef de partie
Line Cook
Assistant Chef
Banquet Chef
Chef
Chef Garde Manager
Culinary Operations Manager
Sushi Chef
 
Pinnacle
Signature Chef
Restaurant Manager
General Manager
Sales & Catering Manager
Restaurant Owner/Partner
Food & Beverage Manager
Chef de Cuisine/Executive Chef
 
Baking & Pastry
Entry Level
Pastry Cook
   Able to measure and follow English and Metric recipes
   Able to multitask
   Finish products
   Eye for detail and color
 
Mid-Career
Pastry Sous Chef
Cake Builder
Cake Decorator
Head Baker
Pastry Chef
 
Pinnacle
Executive Pastry Chef
Bakery Manager/Owner

Friday, October 8, 2010

Positions for the Applied Arts (revisited part 01) Animation (& Visual Effects)

Entry Level
2D Animator
3D Modeler
Characters & Props
Effects
Environment Artist
Layout Artist
Painter
Simulations

Mid-Career
(Lead) Animator
Art Director
Creative Director
Production Artist
Production Assistant
Project Manager
Senior Designer
Technical Director

Pinnacle
Art Director
Broadcast Design
Creative Director
Print Shop Manager
Project Director
Production Manager
VP Creative Services
VP Director of Animation
VP Production

Thursday, October 7, 2010

a gaming possibility

   One of the ongoing issues with technologies is the persistence of control. My parents are in their mid-70s, and while they don't even have the capacity to figure out how to "steal" music online, I think I would have to support them 100% if that was something they chose to do. Why? Because in their lifetime they have gone through piano rolls, 75s, LPs and 45s, eight tracks, cassettes, CDs ... and now they have an iPod that I gave them last Christmas with what likely represents most of the music of their lives (it took me all year to collect the music) and the sad thing is they have no idea how to use it. How many flipping times that the music industry really expect people to have to wholesale replace entire collections of music?
   I know this is not directly related, but it's a metaphor. Video games, like guitar hero, and activities designed for the Wii are likely proprietary constructs. And I can appreciate the argument that technology is ever changing; consequently, those who have the base technology can roll out incremental changes without making themselves available to people coming in, and expressing competition.
   The issue I'm trying to get at is that once a genre, of any kind, is established, then the generic code should be made available. Why? Because while the more muscular brand name may be able to add bells and whistles, in their greed to be the only player they are shutting out an enormity of small business at the fringes.
   Imagine being a video game designer, who is either in or has friends who are in some Indie bands. How sweet it would be to package a CD of music with a CD that could be acted out through gaming platform. There is no reason why this shouldn't already be available to us. In fact, I imagine the only way we will see this sort of thing is if [a] a music company buys up one of those gaming companies, and (hello Sony? Not profitable enough for you? Might be profitable enough for dozens of smaller players) [b] they can somehow create a construct by which they rake in the lion's share.
   So where does that leave us? Well, with regards to this particular example, some enterprising game designer might create a generic platform (lifting the big boys business model), and gaining traction, while using nothing but some of the best indie bands out there. Eventually other game designers would pick up on this... it would only add to the repertoire.
   And, gee, what a boon for some of those indie bands that might get discovered through such a platform.

(inspired by an old article - not a direct connection, however):
Boom in music video games helps original artists
By RYAN NAKASHIMA, AP Business Writer Ryan Nakashima, Ap Business Writer – Sun Dec 21, 1:16 am ET
http://news.yahoo.com/s/ap/20081221/ap_on_en_mu/music_video_games_4
retrieved 12/21/2008 8:00:57 AM

Wednesday, October 6, 2010

Positions for the Applied Arts

   This is a preliminary effort to begin to corral the basic and or essential occupations of the various applied arts. This is likely overdue; and I have new inspiration to start creating my textbook. I cannot effectively speak as muscularly about the business of the applied arts if I do not stand on the specifics. And so it begins.
   This "creation" is known to be inconclusive, and to need editing. The list itself may yet be modified (audio). It will eventually need to be expanded (adding definition, one by one, once edited and finalized). For now, pulled quickly from the sources listed, such as it is, here it is.
   In particular, this will be one of those posts where I actively encourage feedback and comment. Please add or edit.
   Thank you in advance.

Animation (& Visual Effects)
• 1.Modeler
• 2.Animator
• 3.Painter
• 4.Technical Director
• 5.and more
• (specializing in):
• 1.Broadcast Design
• 2.Game Design
• 3.CD-ROM Design
• 4.Web Design
• 5.Simulations
• 6.CD-ROMs
• 7.Film Effects, Characters & Props
• 8.Television Effects, Characters & Props
• 9.Location-based entertainment (like the Spiderman Ride in Florida, or the Race for Atlantis ride in Las Vegas.)

CAD
• Architects
• Civil Designers
• Commercial or Industrial Designers etc.
• Draughtsman
• Engineering

Culinary
• Assistant Chef
• Banquet Chef
• Baker
• Cake Finisher
• Chef
• Chef de Cuisine/Executive Chef
• Chef Garde Manager
• Culinary Operations Manager
• Executive Pastry Chef
• Executive Sous Chef
• Line Cook
• Pastry Chef
• Prep Chef
• Signature Chef
• Sous Chef
• Sushi Chef

Fashion Design/Merchandising
• Fashion buyer
• Fashion & textile design
• Fashion forecasting
• Fashion journalism• Fashion merchandising
• Fashion model
• Fashion promotion/PR
• Fashion retail
• Fashion stylist

Film
• Actors
• Directors
• Producers
• Art Directors
• Cinematographers
• Screenwriters

Game Design
• Game art design
• Game design
• Game development / Game developer
• Game director
• Game modification
• Game producer
• Game programming / Game programmer
• Game publisher
• Game studies
• Game testing
• Game journalism
• Level design

Graphic Design
• Art Directors
• Artworkers
• Creative Directors
• Design Managers
• Junior Designers
• Middleweight Designers
• Senior Designers
• Studio Managers
• Web Designers

Illustration
• Children's Books Illustrators
• Illustrator
• Marine Illustration
• Medical Illustration
• Scientific Illustrators

Interior Design
• Design Project Manager
• Designer
• Interior Designer
• Interior Designer II
• Interior Construction Planner
• Junior Designer
• Lighting Designer
• Sr. Designer
• Sr. Director

Literature
• Copy
• Editors
(not explored formally as these tend to be English majors)

Multimedia Digital
• Digital Designer
• Freelance PowerPoint and/or Keynote Specialist
• Junior Designer
• Junior Digital Creative
• Junior Digital Designer
• Midweight Digital Designer
• Motion Designer/Flash Animator
• Senior Motion Graphics Designer
• Senior Web Designer
• Temporary Graphics Specialist

Photography
• advertising firms
• billboard companies
• clothing companies for the magazine ads
• local newspaper
• magazine companies
• marketing companies
• model agencies
• printing companies
• real estate companies
• taxi cab ads
• television ads
• transportation ads on the side of busses

Production
• Color Correction
• Limited Editions
• Packaging design mock up
• Proofing
• Restoration
• Signage
• Spectra Comp Color Proofing

Web Design
• Database development (MySQL, etc.)
• Project Management
• SEO Professional
• Web developers


References
About.com (Ed.). (2010). Top 10 Web Designer Job Skills - List of . Retrieved from http://webdesign.about.com/od/jobs/tp/web-designer-job-skills.htm
Animation Arena (Ed.). (2009). Animation Jobs. Retrieved from http://www.animationarena.com/animation-jobs.html
Answers Corporation (Ed.). (2010). What careers are there in photography?. Retrieved from http://wiki.answers.com/Q/What_careers_are_there_in_photography
Cox, C. (July 31, 2010). eHow. In List of Jobs in Film. Retrieved from http://www.ehow.com/list_6799154_list-jobs-film.html
Indeed (Ed.). (2010). Interior Designer. Retrieved from http://www.indeed.com/q-Interior-Designer-jobs.html
Rohrer, K. (2010). The Incredible Art Department. In Illustration (, pp. -p. ). : . doi: Retrieved from http://www.princetonol.com/groups/iad/jobs/illustr.html
University of Kent Careers Advisory Service (Ed.). (June 2008). I WANT TO WORK IN FASHION. Retrieved from http://www.kent.ac.uk/careers/workin/fashion.htm
Wikimedia Foundation, Inc., a non-profit organization (Ed.). (last modified on 3 October 2010). Game design. Retrieved from http://en.wikipedia.org/wiki/Game_design
creativepool (Ed.). (n.d.). Latest Multimedia Designer Jobs. Retrieved from http://www.creativepool.co.uk/employee/jobs/multimedia-jobs.php
design : talkboard (Ed.). (n.d.). Graphic Designers, Mac Operators, Graphic Artists, Artworkers and Finished Artists & Management roles within the design industry . Retrieved from http://www.designtalkboard.com/design-articles/job-descriptions.php
iHire LLC (Ed.). (2010). iHireChefs - Chef Jobs ( ed.). doi: Retrieved from http://www.ihirechefs.com/chefjobsggchf.asp

Tuesday, October 5, 2010

Global Negotiation [2 of 2]

Risk and decision-making

   Italians are not especially fond of change and tend to be reluctant to take risk. Decision-making tends to be hierarchical, can take significant time (especially since others may be consulted) and include some weight on abstractions such as feelings and experience.
   Indonesians have a tendency to be open to a moderate amount of risk. Decision-making in Indonesia is highly hierarchical, even paternalistic, may include consensus and is slow and deliberate.
   Americans seem synonymous with risk taking; but augment this with a case-by-case consideration. Other broad-brush stroke would include that the bigger the deal, the further up the hierarchy a decision may occur; otherwise, hierarchies tend to be thin or flat. Decisions tend to be quick, and once made usually constitute finality. In the US, business is business, and facts outweigh feelings, and often experience as well.

Summary

   Perhaps the most often used acronym associated with negotiation is BATNA; “best alternative to a negotiated agreement”. As a global negotiation exercise, there is hope that the emphasis one may see in BATNA is on “the best”, and not an aspect of resignation; e.g., “I could have done better”. We can always do better, and there are so many moving parts, that assuming negotiation is engaged with as much forethought as possible, then it is surmised that would, in fact, constitute the best that one can do.
   In arbitraging a culture from North America, Europe and Asia, one can see that every little jot and tittle can make a difference. As regards possible negotiation fashion: a script in Los Angeles at an outdoor café in a Hawaiian shirt and shorts to having to wear this season's Armani or Prada just to talk about setting up a negotiation in Italy to which subculture within Indonesia has which design of batik on a given shirt. Most Americans do not care about eye contact, one way or the other, Indonesians demure, and Italians appreciate eye contact. Such considerations may seem endless; they may be.
   As regards real estate, people say there are three rules: location, location, location. One could similarly say regarding negotiation, it is preparation, preparation, preparation. Add the proviso for international negotiations: translate everything.
   As part of these concluding thoughts, this pair of bulleted lists seems worthwhile. They come by way of a 2008 work entitled, Global Negotiation: The New Rules.


10 Rules of Global Negotiating
1. Accept only creative outcomes.
2. Understand cultures, especially your own.
3. Don’t just adjust to cultural differences, exploit them as well.
4. Gather intelligence and reconnoiter the terrain.
5. Design the information flow and process of meetings.
6. Invest in personal relationships.
7. Persuade with questions.
8. Make no concessions until the end.
9. Use techniques of creativity.
10. Continue creativity after negotiations. (Hernández Requejo; Graham, 2008 - 2010)

Persuasive Tactics that Work
1. Ask more questions
2. Educate
3. Silence
4. Informal channels
5. Aggressive tactics (be careful here)
6. Time
7. Intermediary
8. Reconvene top executives (Hernández Requejo; Graham, 2008 - 2010)

References
Anonymous (2008). Negotiating International Business - Italy. Global Negotiation Resources. Retrieved from http://www.globalnegotiationresources.com/
Executive Planet. (2010). Retrieved from http://www.executiveplanet.com/index.php?title=Main_Page
Gladwell, M. (2005). Blink: The Power of Thinking Without Thinking . Boston, MA : Little, Brown and Company.
Global Marketing Strategies. (1997-2010). Global Negotiator [[muscular collection to internal pages with developed information] http://www.globalnegotiator.com/]. Retrieved from : Global Marketing Strategies.
Hernández Requejo, W., & Graham, J. L. (2008 - 2010). . In Global Negotiation: The New Rules (p. ). Retrieved from http://www.globalnegotiationbook.com/
Lewicki, R. J., Saunders, D. M., & Barry, B. (2010). Negotiation (6th ed.). New York, NY: McGraw Hill.
The World Bank Group. (2010). The World Bank Group - Doing Business. In Doing Business. Retrieved from http://www.doingbusiness.org/

Monday, October 4, 2010

Global Negotiation [1 of 2]

Three countries, Process, strategy and management; vis-à-vis negotiation

   Among the distinctions for global negotiations, versus domestic negotiations, is finding it more necessary within the homework and research to create metrics to measure. One is dealing with a quintessential expression of that which is foreign. Given the depth and breadth of subtleties that can fall through the cracks, such a journaling has the ability to flag many minor details that might otherwise go unnoticed.
   Like a good business plan, ones preparation (with an eye toward process generally, and strategy and management in particular) is not only intended to be thorough, but organic as well. A good indication of this will be to notice adjustments, usually by increment, of short-term and long-term expectations and goals.
   One of the best strategies, among the subtlest yet universal, are the 6 fundamental facial expressions based on Paul Ekman’s work (Gladwell, 2005). Paul Ekman, along with his student Silvan Tomkins, studied and developed the “tell” on facial expressions to a depth of tens of thousands of subtleties. To the degree to which one has embraced this information, to that degree one may feel confident cutting through what is already a fog.
   Ultimately, managing an international negotiation toward success comes down to preparation; especially including preplanning and practice.

Italy

   While stating what is really slightly larger than the state of Arizona may give some rudimentary insight, please bear in mind several other considerations to contextualize this better. One is that Italy is slender in its total real estate, and of a relatively vertical orientation. As one may well be reminded this affords a significant range of climate and setting; from the balmy and sunny Mediterranean in the south to the Alps in the north. Another noteworthy reminder is that prior to the world wars, Italy was made of many kingdoms. This is indicative as to why most aspects of life developed so localized over the preceding centuries. This reminder is because there actually is a range of temperament and disposition one will find when negotiating, depending on how far north or south one is on that axis. From south to north, one may expect the more pronounced Italian expression; i.e., more passion, a closer physical proximity, expression, gesticulation, social guardedness, family over business, etc.
   One's process may emulate negotiations in the US more nearly than on other continents. Once strategy, however, will necessarily have to include an elevated sense of that which constitutes business in Italy generally. Aside from the aforementioned homework, management of this process and especially pre-considered strategies will notably include determining numerous subtleties. A few such notables include who the decision-maker is (always the head of household in a family business), adjusting eye contact to be more constant, elevating honor and respect (this includes dressing better here than probably anywhere else on the planet for purposes of business), being thoroughly familiar with various customs distinctions (business card handling, etc.), and more. (Anonymous, 2008) (“Executive Planet“, 2010)

Indonesia

 
   A few contextualizing thoughts about Indonesia might also serve well to start with its relative size. Indonesia is wider than the United States. It is the world's largest archipelago, with over 17,000 islands. Primarily tribes that came down from the Himalayas in the West, and aborigines who traveled north from Australia in the East originally populated Indonesia. Although over the centuries, as the people's island hopping unfolded, a nice blur of mixed peoples occurred in the middle, graphic and notable distinctions nonetheless developed on given islands, and within regions of islands.
   Ostensibly, the only Buddhist Island left is Bali. There are sections of islands to regions of islands that are Christian. That said this is the largest Muslim populated country in the world.
   A perennial victim of invasions, all previous would-be colonizers have left their mark, but only the Dutch (who leveraged an unfair advantage in the technology of violence) subjugated the population. This is all to acknowledge that nothing has ever been emphatically successful in tying together all these islands as well as any governing body would hope. Consequently, Indonesia (the fourth largest country on the planet) may never become a powerhouse of business.
   One cultural and business expression, in particular, makes this poignantly clear; it is called “rubber time”. If an Indonesian and I have an appointment for 11 o'clock in the morning at my office and the Indonesian appears at 2:30 in the afternoon, that is supposed to be okay, that is rubber time. Rubber time is an excusable reason; the thought is that nothing is so important as to stress, and things certainly do happen, so just relax.
   All previously suggested considerations toward process, as regards preparing, certainly apply. Among other significant reminders, with an eye towards strategy and management, must include “face”. An Indonesian will look you in the eye with a smile on their face and lie to you, rather than state anything negative, or negatively. Very much the Asian culture, grounded in the value of family/village family, this behavior has its roots in constructs of honor, respect and harmony. Pay particular attention to hidden meanings and body language (this latter necessitates being familiar with differences in body language meanings). Other (and there are many) behavioral details to be sensitive to and assimilate include averting one's gaze a little more than one would in the US. Extraneous details include engaging your local contact in supporting your purchase of appropriate batik shirts; to be properly dressed (an intermediary is highly advised for Indonesian dealings anyway). There is much ritual to know.

USA

   Knowing that this is being written within and for a predominantly American audience there is little to point out that would constitute being notable. Nonetheless, there are a few things worthy of reminding.
   One such consideration: welcome to the melting pot. The tenor of life in New England, the Deep South and California, just to name a few distinctive sections, constitutes separate cultures entirely. Implications for business, and negotiations specifically, include pace, tone, inflection, seriousness and the like, and even (unfortunately) considerations of race and gender.
   Clocking in at the top of Hofstede’s individualism index, one may find an ability to do business with whoever is representing a given authority.
   Being a nation of such highly developed laws the contract becomes paramount.
   Euphemistically, its own citizens have referred to it as the United States of the Almighty Dollar; the numbers will matter here more than most anywhere else.
   For those outside the United States reading this, it may prove useful to point out that not only is the United States spoken English different from the UK version, or elsewhere, from location to location within the United States itself it is spoken differently.
   Customs, sharing, bargaining, formalities … everything that would contribute to process, strategy and management will be different from region to region and from corporate culture to corporate culture.
   Consequently, here is a country where even its own citizens may find it useful to engage a local intermediary for the purposes of negotiation.

Sunday, October 3, 2010

All this month: Tin-tin!

   (I know, I know, I need to get back to more academic posts. I will soon, I promise).
   ... on the heels of yesterday's post, and given that this is the 10th month in the 10th year (10-10; or “Tin-tin”), I can't help but take a moment and to celebrate the work of the Belgian artist Georges Prosper Rémi (1907–1983); known by his nom de plume: Hergé (which, by way of a French pronunciation are his initials backwards: RG).
   As a student of the applied arts, and an illustrator myself, I tend to shy away from comics. They seem such an abused format, generally speaking. The new graphic novels of the last decade or so have shown some refreshment to that end, however.
   Be that as it may, for my money only Windsor McKay, of Little Nemo fame, and Hergé‘s Les Aventures de Tintin, (before these new graphic novels), elevated the comic art to something thoughtful, provoking and inspiring.
   Hergé’s style, to my way of thinking, is extraordinary. It remains fresh to this day. It has a simplicity, elegance and economy, and yet in no way seems trivialized. Along with his trusty dog Snowy, Tin-tin saved the world on a regular basis; giving a straightforward vent for a standard fantasy for all boys around the world. Take pause, please; consider for a moment what a contribution that actually is. Hergé researched his stories first, often basing them on real-life events, and I don't know that anyone has given young men as much since! So, in the process, young boys also became exposed to how the world really worked, its politics and intrigue, and at the very least it's exotic geography.
   Tin-tin and Snowy have been immortalized beyond the two dozen comic books into movies, radio, theatrical performances, whole shops and the merchandise to fill them, etc. Tin-tin has a website (http://www.tintin.com/en/), and Hergé has a museum (http://www.museeherge.com/). This is fitting. Hergé never took on an embrace of the corporate model, or he may have eclipsed Disney.
   Now, having said all that, promise me this: throw it all away and spend at least as much time being literally refreshed and invigorated, finding and allowing Hergé’s Tin-tin artwork to flood your senses. When people do, the world is a better place. And hey, it is, after all, 10.10 !

Saturday, October 2, 2010

Animation Theme Songs and Birthdays

   Time magazine has an article just out entitled: The Flintstones - The Top 10 Cartoon Theme Songs. Hmmm ... where's Aquateen Hunger Force and Futureama? (or anything from adult swim?) I do appreciate that they included Underdog and Spongebob, they are arguably classics. Where's the theme of Mighty Mouse or the Looney Tunes intro? Are they not true classics? So whether it's an absence of a true menu of classics or the value of musicality (Futurama and ATHF), I just don't see the thread. Suffice to say this can hardly be considered definitive.
   BTW: Happy 50th to the Flintstones this week and 60th to Peanuts today!
   Anyway, here's the link. You'll have to find the "next" button in the lower right to review all ten, Have fun!

Friday, October 1, 2010

global negotion

Negotiation is an important step in international business. Although both international and domestic negotiations should try to achieve a "win-win" situation, there are some differences between the two. Discuss how international negotiation is different from domestic negotiation. What are some specific points managers must keep in mind when negotiating with people from different cultures? Cite real life examples to support your points.

   We begin a conversation about negotiation as if it is a casual add on to the current conversation of multiculturalism. Meanwhile, I am confident that none of us are so cavalier; realizing negotiation to be a highly developed art and science in its own right.
   From a perspective of negotiation, adding the global component seems the best approach; for negotiators are artists of sorts, their craft needing the patina of experience. Meanwhile, global sensitivities beyond learning may best be assimilated through raw experience (albeit also over time).
   Firstly, to recognize the wealth of moving parts alone, even from a generic perspective, can be daunting. We can appreciate this with a cursory familiarity of negotiation and globalism. Then consider:
   • What may be a point of advantage in ones domestic culture could have wide ranging implications for the counterpart elsewhere (death among them).
   • What may be a poker face or other standard posture of countenance, gesticulation, etc. in ones domestic culture could be interpreted else wise.
   Let us assume funds are limited and your entity needs to make a go of things without benefit of hiring a seasoned master. Some recommendations would include:
   • Leave no stone unturned. Treat this as a one would a business plan, doing detailed research on every consideration possible. This naturally embraces all the acculturation one can corral, every custom one may unearth, all legal habits, statutes, structures, etc. create a database as to where the culture sits in relationship to one’s own by every metric that has been established (Inglehart-Welzel, Hofstede, comparative height considerations, living standards … everything), etcetera!
   • Develop and practice your layered chess game in advance. This includes having an understanding as to who will represent, how the room will look, what they will wear, where they will sit, what they may have with them, who interacts with whom and in what order and so on.
Seriously, as well as one can, create scripts with rebuttals for every eventuality, proofread (including through the multicultural filters developed) and practice. Hone wherever possible.
   Including the Phatak & Habib graphic should illuminate how even a passing consideration in this direction may be found to be full of surprises. In sum: translate everything.

Reference
Lewicki, R. J., Barry, B., & Saunders, D. M. (2010). Negotiation (6th ed. ed.). NY: McGraw-Hill / Irwin.

Wednesday, September 29, 2010

of Subtler Cultural Communications

Summary                                                                      (part three; conclusion. Parts of the larger work have been reworked. If there is an interest in viewing the final work in whole please comment with your e-mail.)

   IT in Cross-Cultural Communication
   IT and its own relationship to cross-cultural communications is an interesting one. It is doubtful that we would have had as much discussion about cross-cultural communications had it not been for the Internet; and the bountiful expressions that have followed in its wake.
   That said, where we currently stand includes the ability to speak to your computer and have it transcribed, the ability to video conference across the entire planet free, and a significant number of free sites for translation. This is creating an ever-ripening paradigm for a borderless global citizenry.
   One cannot help but wonder if bothering to learn another language might not become passé; insofar as the possibilities for fluid, automatic translation as people of disparate languages communicate with each other seems not far off. Indeed, the entertainment industry, through games and movies, are equally pushing the virtual presence itself (as we see increasing breakthroughs in 3-D and holography). It would not be surprising, therefore, in perhaps a decade (more or less) to literally stand with a colleague (never before met, of an entirely different culture and language) collaborating in virtual space, as if sharing real space and speaking the same language.
   However, the cross-cultural implications remain to be seen. Hearken back to the presumed joke at the beginning of this document: four businesspersons from Japan, Nigeria, France, and India walk into a bar; but now make it a collaborative meeting. The degree to which the individual players are open and have been cross-acculturated may well be the degree to which they can successfully interact. From a business perspective, perhaps that is all we ask of them.
   Still, that will not be all that they ask of themselves. More and more the inequities of the world (as just one example) will find a more conducive and fluid conversation. Is it not entirely possible for a tangent to occur where, at a critical juncture, perhaps the Indian (whose entire village is in desperate and immediate need, due to mudslide, monsoon, etc.) or the Nigerian (who may have had a few children recently kidnapped) might not hold the entire project hostage (Staff, 2010)(Purefoy, 2010)?
   We may find, increasingly, that integrating ourselves into the global culture, becoming more sensitive to each other’s ways of life, may not only be wise from a communication perspective on the superficial layer, but also ingratiate ourselves to each other by exposing the degree of our authenticity at deeper levels. By the way, this too is good business.

References
Davis, F. (2009). Frankisms. Unpublished manuscript.
Executive Planet. (2010). Retrieved from http://www.executiveplanet.com/index.php?title=Main_Page
Hofstede, G. (2009). Geert Hofstede™ Cultural Dimensions. Retrieved from http://www.geert-hofstede.com/
Inglehart , R. (2009). [charts] [World Values Surveys]. Retrieved from http://www.worldvaluessurvey.org/wvs/articles/folder_published/article_base_54
Kwintessential Ltd. (n.d.). France - French Culture, Customs and Etiquette; India - Language, Culture, Customs and Etiquette; Nigeria - Language, Culture, Customs and Etiquette - Japan - Language, Culture, Customs and Etiquette. Retrieved September 25, 2010, from http://www.kwintessential.co.uk/resources/global-etiquette/france-country-profile.html; http://www.kwintessential.co.uk/resources/global-etiquette/india-country-profile.html; http://www.kwintessential.co.uk/resources/global-etiquette/nigeria.html; http://www.kwintessential.co.uk/resources/global-etiquette/japan-country-profiles.html
Nigeria Culture, facts about Nigeria, customs, business and social ethics.. (). Retrieved September 25, 2010, from http://www.business-travel-nigeria.com/nigeria-culture.html
Purefoy, C. (2010, September 28, 2010). Nigerian president intensifies search for kidnapped children. Cable News Network. Retrieved from http://www.cnn.com/2010/CRIME/09/28/nigeria.kidnap/index.html?eref=rss_world&utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+rss%2Fcnn_world+%28RSS%3A+World%29&utm_content=My+Yahoo
Staff (2010, 55 minutes ago [9:50am 09.29.10]). Negotiations to free children after Nigerian hijack. AFP (Associated Free Press). Retrieved from http://www.google.com/hostednews/afp/article/ALeqM5gMccc86LLn6kzkjsswdZAI_o4HSw?docId=CNG.5fd9d9aca2e24cbdb73350eb1197d306.8d1

Tuesday, September 28, 2010

the IAT (Implicit Association Test)

...talking about cultural (multi, inter, etc.) constructs based on country / region, while this necessarily may need to be the generic focus for global business, there is a wealth of research and insight just beyond that restriction. On an unconscious level, we have programmed responses, programmed into us like it or not by our culture.
   Under the heading that knowledge is power, we owe it to ourselves to be aware of this perspective as well – and it does have implications for global cultural considerations.
   Have fun with this: https://implicit.harvard.edu/implicit/
   The categories you can self-test on are Age, Disability, Weapons, Skin-tone, Religion, Gender-Science, Arab-Muslim, Weight, Presidents, Asian, Race, Sexuality, Gender-Career and Native.
   (Oh, and BTW, an absolute must to expose oneself to if interested at all in Marketing).

Monday, September 27, 2010

AVA Academia

(of Subtler Cultural Communications will continue soon)



   Applied Visual Arts publishing, based in West Essex, UK, had rep exposure in Tampa today. Met with Managing Director, Caroline and Editor in Chief Ellen. Great meet.
   Reviewing a series of their publications. Looks and sounds like the best fit for the textbook I'm intending. Will be sending the outline likely tonight. Ellen seemed authentically jazzed.
   Sounds good, we'll see; and I'll keep us "posted".

Sunday, September 26, 2010

of Subtler Cultural Communications

(part two)
Kinesthetic and other Non-verbal Differences
   In the realm of subtle considerations there is enough written that if the proper research was done first an awareness of custom can be addressed proactively when it comes to errata such as business cards, color of gift-wrap, etc. However, the subtleties of body language and other nonverbal communications are at least as important. Considerations such as the relationship of time in a culture, personal space and proximity, body language and posture, ritual gestures and aspects of presentation (clothing, scent, hairstyle, tattoos, etc.), symbolism and metaphor and humor, touching, where and how an eye is directed and how things are spoken (including inflection and volume) are all worthy of being sensitive to.

   France
   Unless one is already a friend resist being overly friendly. Remain courteous and formal, do not presume, and honor any hierarchy. Be patient, detail oriented, maintain eye contact, be persuasive without aggression and remain understated.
   Insofar as this documents creation occurs within an American context, it has roots in Euro centricity. In large measure, this applies for the United States as well.

   India
   India is in Asia, after all, and consequently is subject to the dynamic of “face”. One would do well to make a conscious effort to avoid garnering responses where a negative is potential. Here is a setting where body language and nonverbal cues is especially useful. Please bear in mind that even something as graphic as a subtle horizontal headshaking, which in the West would indicate no, is absolutely how Indians respond “yes”.
   Indians have an interest in establishing a positive relationship, are slow and methodical and tend to avoid confrontation at all costs. This has a direct tie to the countries larger relationship with time, including as an example the majority religions expressions over incarnation. A paradox in this culture is that one will find it useful to communicate well in advance, and even follow up shortly prior; and yet, please, be flexible as things may change.
   Negotiation is not a separate consideration but part of the fabric of business communications. One needs to be prepared to haggle.
   Having its independence, for only about 25% of the length of time the United States has this country of laws is still developing its legal foundation. Contracts are not as important and one's word is more important than it would be in the US.
   As India leapfrogs into the 21st century there are still remnants of honoring abstract hierarchies of caste or title; this is manifest in subtle ways and noted by Hofstede’s power distance ranking. Indians may no longer need to be subjugating and they voluntarily tend to demure; they are by default a humble people. This is an expression of respect (which is highly valued). In addition, this country is crowded in its urban settings where strangers commonly get shoved against each other in trains and buses. Pay attention to the distance a counterpart will stand from you and watch that space shift over your time knowing them.
  Although in the lower left quadrant of the Inglehart-Welzel cultural map, much like an obverse of France, India clocks close to the center; and this is telling of any inherent balance in the culture.

   Japan
   There is such a highly developed sense of nonverbal communication that it might be difficult to sort through the cues given to seek out telltale signs that have not been ensconced in custom. “Non-verbal communication is so vital that there is a book for 'gaijins' (foreigners) on how to interpret the signs!” (Kwintessential Ltd, n.d.).
   The Japanese live in one of the most densely populated countries on the planet; comparatively, this is half the US in its proxemics. Yet, please avoid direct eye contact.
   Overarching considerations in Japan would include the concept of “face”, developed to a fare the well, along with harmony and balance. It is paramount to make every effort to show respect; nothing will excuse an error as much as a genuine effort of respect. A heightened sensitivity would not be so much paranoia as wise. Words and all else that reflect communication can be subject to layers of interpretation, as well as contextual differences. Seek to behave as neutrally as possible, considering a mannequin as a model, whenever in doubt. This is because the Japanese are apt to seek meaning in all the silly little things western folks find themselves doing that mean nothing; like touching one's face, scratching one's head, wriggling one's nose.
   There too are carry over’s from India, simply because certain things are pan Asian. “Face” was already mentioned, this also includes avoiding soliciting responses where “no” is a possibility, being deferential to those who are older or of higher status, being patient and avoiding confrontation, etc.

   Nigeria
   The Hofstede™ Cultural Dimensions site lumped Nigeria in with Ghana and Sierra Leone (three and six countries to the west respectively) under the heading of “West Africa”. The most pronounced ranking is approximately 75 (on a scale of 100) for power distance. This may be lingering from colonialism. The rest of the rankings are at or below 50, indicating a more relaxed posture; especially on individualism and long-term orientation.
   Unlike the Japanese, the Nigerians do not appreciate a blank expression; preferring an overt positive facial expression. While this is not “face”, it is nonetheless as apt to hide challenged feelings. Nigerians do not tend to get directly to the point, but find value in creating the context, taking the time to narrow in on the topic. Presumably, this is an echo of the value of storytelling, (that maintained their history for so many millennia). Nevertheless, this circuitous behavior is simply to be aware of, as Nigerians are equally apt to be very direct.
   Relationships are important to Nigerians as expressed in the value of extended families. A genuine effort to be friendly is welcome. However, indirect eye contact (to the neck, hair, etc.) is expected behavior.
   Like the languages themselves being regional, some areas of Nigeria use humor more than others, some allow more excitement in their expression, and so on.
   Like their Indian counterparts, Nigerians also expect haggling as a natural way of business.

Saturday, September 25, 2010

of Subtler Cultural Communications

(part one)
Introduction
   So the joke would start, four businesspersons from Japan, Nigeria, France, and India walk into a bar… However, it is not a joke. To consider subtler communication differences the choice of these four countries represents an opportunity to arbitrage expressed differences. This becomes a consideration of what informs these differences and how these representatives have become who they are. In addition, middle or lower management is more likely to yield the more graphic outcome. And while Hofstede has given us a kind of focus on this matter, other work has emerged. The Inglehart and Welzel World Values Survey is such a work that brings us nearer such subtler considerations (Inglehart , 2009).
   One last thought before starting, the block quote above is as is, for your consideration. However, please bear in mind that if there is a yellow ball between two, one party is wearing red glasses and the other is wearing blue glasses, both can honestly argue that the ball is respectively orange and purple. Even in relationships where both actors feel they are “on the same page”, each nonetheless brings his or her own lens to the equation.

Relation of Language and Culture
   France
   An extensive consideration of which is proper is counterbalanced by not taking things too seriously; “wearing” things, as it were, like a loose jacket. This seems typified by the Toubon Law of 1994, wherein a mandate for the French language was actually legislated into law for all official and broadcast expressions. Interestingly, this does not apply to private, commercial or artistic expressions.
   If Napoleon had played his cards right, we might be talking about a French empire of substance, if only in the past. Perhaps this is among the reasons for the various French scores (of Hofstede and Inglehart’s works) being as they are. The Franco influence on the world is undeniable. Among the power countries of Europe, one could argue it is perhaps the most iconic of European countries.
   France finds itself in Inglehart’s chart in the upper right-hand quadrant, representing secular rationale and self-expression; but does so close to the center. A progressive and actualized position, yet with an emphasis towards balance. From Hofstede , we find above-average rankings for power distance and individualism, muted by a below average masculinity. The highest-ranking being uncertainty avoidance may also be seen as casual. If one were not in a position of power then perhaps they would simply like to be told what to do and get on with it; being relieved of significant responsibilities.
   This balance extends through all that is French. One finds that there is a polite public persona as well as an intimate, private posture. While a truly global presence, the French have nonetheless maintained a significant value on the family (Kwintessential Ltd, 2010).

   India
   Arguably, the longest-lived culture on the planet, India seems to have integrated, either by gift of circumstance (mountains, plains, rivers, oceans...), or manually (the functional representation of every world religion, etc.), all that the universe has had to offer.
   In the enormity of this subcontinent, every world-religion becomes the glue that colors all things. In addition, such a colorful country it is; for order continues, expressed through a caste system and arranged marriages, (although in the face of the 21st century these constructs are beginning to fade).
   India has over 60 distinct and unique languages (beyond dialect), three are official (Hindi, Urdu and Bengali) and yet English, as the language of academia and business, seems as widely spoken as Hindi. Language and culture are both kaleidoscopic.

   Japan
   An extraordinarily highly developed culture; certainly among the most developed. Japan has a wide and deep history of considering many arenas most other countries have not; elevating the following to high art (just to name a few): flower arrangement, paper folding, penmanship and gardening.
   The Japanese language has also been highly developed, deeply considered and adaptive. It borrows no less than three expressions from China, has integrated in significant measure the Western influence and this all finds its way through its own Japanese filter.
   A quick review of Hofstede and Inglehart’s works should therefore not surprise us that we are looking at a very highly structured culture. No other culture has such a high score for secular rationale value. In the Japanese are expressed extremely high in masculinity, uncertainty avoidance and long-term orientation. Such is the expression in all the iterations that make up the subtleties to be wary of in business culture. One example of this is that upon meeting for the first time ones shirt should be white and one's tie should be visually humble (and, no coincidence, this suggestion is masculine-centric) (“Executive Planet“, 2010).

   Nigeria
   Of the two most significant powers on the African continent, besides South Africa, the other is Nigeria (Kwintessential Ltd, n.d.). Nigeria's history may go back as much as 9000 years. However, colonization did not take place until the mid-1880s; lingering under British rule until 1960. In the wake of World War II, and instigated by internal movement, the British actually helped craft and move Nigeria toward a successful independence. Another contributing factor to Nigeria's relative success would certainly have to include the wealth that the Benue and Niger rivers represent, including vast deltas. In addition, of course, one should not overlook its natural resources; particularly oil wealth (“Nigeria Culture, facts about Nigeria, customs, business and social ethics. “).
   Nigeria has a celebrated culture, rich with extended families and lingering Victorian quaintness in various expressions of etiquette. While a man cannot give a woman a gift without making clear that the gift is from a female relative of his own, on the one hand (an example of such a Victorian manner), on the other, one is encouraged to brag about one's degrees.
   There are six root languages, from which over 500 living languages exist. Three of these are most common: Hausa, Igbo and Yoruba. However, as an expression of binding this new independent country English forwarded as the official language. English is used mostly in government business and education.